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We will need the following information to initiate a claim:

 

• Date that the damages occurred (date of loss)

• Address of the damaged location or location of accident

• Contact name & number for adjuster to call

• Be prepared to describe loss and the extent of damages

 

                       Once the claim is received, an in-house adjuster will be assigned.

 

                      They will contact you within 24-48 business hours to obtain more

                      detailed information about the loss and discuss the claim process

                      with you.

 

 

 

IN THE EVENT OF A PROPERTY LOSS

 

• Report the loss immediately. The insurance contract requires notification

as soon as possible after a loss.

 

• Make necessary temporary repairs to prevent further damages such as covering

the roof, boarding up the windows to prevent additional interior water damage , or

removing fallen debris.

 

•   Retain receipts for the repairs and provide copies to the adjuster.

 

•  DO NOT make permanent repairs to your damaged property unless the adjuster

has reviewed your claim and given permission to restore your property.

 

• When it can be done safely, take photographs of the damages. This will help you with

the presentation of your claim and will assist the adjuster in the investigation.

 

• Pre-loss pictures are also helpful in documenting your loss.